![]() I even went so far as to restore the original factory configuration of my PC, suspended any automatic updates, installed Office 2010 (again with no automatic updates), then configured email to the settings supplied by Verizon. ![]() I did not allow any system updates to occur and did not change any settings…the restore was a perfect image of a configuration that worked last year. I’ve restored a full system back-up from last year () when everything worked fine but after the restore, it no longer works. I will not.Īs I’ve explained numerous times to Verizon technicians, some of which to claim they aren’t part of the “Verizon” account I belong to (what does that mean?), something has happened on their end. Most yield to the problem and accept the web-based email application as their only portal to email. In fact, many of these same issues are being reported for non-Outlook users as well. The countless hours spent researching this issue on the Web, Verizon & Yahoo blogs and with Microsoft technical support continues to bring me back to something with the Verizon/Yahoo configuration preventing consistent connections to the Outbound Serverīased on the myriad of blogs on the web about this issue from other Verizon users, I would think Verizon's resolution approach would be more aggressive. Conveniently hiding behind responses like “everything checks out on our end,” and “we do not provide 3rd party software support” has done nothing but increase the aggravation I’m experiencing. ![]() I’ve contacted technical support multiple times, have had them “take over” my computer in an effort to resolve the issue, experimented with a myriad of configuration settings within Outlook, all to no avail. Outlook reports it could not establish a connection with the outbound server. I cannot send email via Outlook 2010 (receive fine). ![]()
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